Returns & Exchanges
We want you to love your practice, which is why we offer a 30-day return policy on all Liforme yoga mats and accessories in their original, unused condition. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to ensure your peace of mind.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unused mat in its original packaging, ensuring all tags and complementary yoga mat bags are included to qualify for a full refund.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it securely to your parcel, and drop it off at your nearest authorized carrier location.
- 4.Quality Check and Refund
Once our warehouse team inspects the returned equipment, we will process your refund or ship your exchange item within 5-7 business days.